Privacy Policy
Last Updated: January 19, 2023
Socialneed Inc. / Socialneed ® / needyou ® / needyou ("Socialneed", "we", "our" or "us") values your privacy. In this Privacy Policy ("Policy"), we describe the information we collect, how we use it, and when and with whom we share it. This Policy applies to all Socialneed sites, mobile applications, and other online services (collectively, "Platform") made available by Socialneed.
This Policy applies only to information collected on or through the Platform. It does not apply to information collected or obtained by other means (including, without limitation, information collected offline, in person, by telephone, or by mail, or from third parties outside of the Platform).
Our privacy policy links to the Terms of Use. By accessing or using the Platform, you agree to this Policy. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT ACCESS OR USE THE PLATFORM.
INFORMATION WE COLLECT
We handle all information provided safely and carefully in accordance with security and confidentiality standards, data protection, laws and social principles for purposes based on improving the user experience and with the aim of achieving the best performance of the Platform focused on user productivity, being seen by new clients and the security of the parties. The information we collect is safe and we constantly invest time and resources in protecting your data. The way we collect and store information depends on how you access and use the Platform but at all times under the standards and parameters mentioned above. Among the most important security aspects, Socialneed was created to protect data including the location of users (even our collaborators have very limited access to the information of the Platform users) while that same technology applied in a secure way allows benefits such as, for example, that a service provider user appears among the first results of the searches made by potential end clients who operate around them in order for our users to monetize even more. We collect information necessary for you to connect with other users in your community, city and surroundings and said information includes the general behavior of users in various ways, even when you do not provide us with information directly as long as you are connected to one or more of our services, in the same way we collect information that is kept in your profile data when you allow third parties to provide us with information, for the sole use of the functions that you need to use on the Platform.
Information that you provide us directly:
We can collect information securely during your use or access to the Platform, such as:
When you register for an account;
When you participate in surveys;
When you sign up for e-newsletters;
When you request a quote or other information;
When you submit or respond to a quote or request from another user;
When you make a payment;
When you fill out any form;
When you enter a sweepstakes or contest, or register for a promotion;
When you transmit user content;
When you download or use one of our mobile applications;
When you fill out a form;
When you communicate with us or other users through the Platform.
This list is illustrative, not exhaustive; the Privacy Policy applies to all use of the Platform.
The information you provide directly to us may affect you or others and may include, but is not limited to: (a) name; (b) zip code; (c) email address; (d) home or business phone number; (e) home, business or postal address; (f) demographic information (e.g., gender, age, political preference, education, and other information relevant to user surveys, services, and/or offers); (g) date of birth; (h) insurance information; (i) photographs; (j) information about your project, request, or need; (k) video or audio files; (l) in certain circumstances, payment information and/or identity verification; and/or (m) any other content you include in private communications with other users through the Platform or communications with us. You may also include information specific to the services you are requesting or offered through the Platform, such as a category name, service description, qualifications, and credentials. You are not required to provide such information directly to us, but certain Platform features may require it.